What shipping methods do you use?
We use Priority Post. We ship from EU, so with all EU customers we’ve got 100% delivery rate as shipments skip customs altogether.
Do you ship outside EU?
Yes, we ship worldwide, except Norway, US, Canada and Australia.
What if my shipment doesn't clear customs?
This happens very rarely as shipments from EU get less attention than shipments from lets say India. Should your shipment be seized you’ll be able to choose between a full refund or a free reshipment.
How long will it take to get my package?
Usually for orders inside EU delivery time is 3-6 working days. Orders outside EU take 6-8 working days to be delivered. That said we’ve had orders inside EU wandering for 2 weeks before delivery and some US orders arriving in a few days, go figure.
What is Bitcoin?
Bitcoin is a digital currency in which transactions can be done without the need for a third party, e.g. bank. Its a way for you to pay us without asking anyone’s permission.
How can I get Bitcoins?
How will I know if you received my Bitcoins
You will get an email about completed payment. That usually happens 20 minutes after you send Bitcoins.
Why do you always change Bitcoin address to which I have to pay?
Every order gets a unique Bitcoin payment address. That’s done to increase security and anonymity.
Do you have other payment methods besides Bitcoin?
No, we only support Bitcoin payments.